Terms and Conditions

Effective Date: March 26, 2025

Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by Excellent Auto Glass (“Company,” “we,” “us,” or “our”). By visiting our website, scheduling an appointment, or using our services, you agree to these Terms.

Services Provided

We offer auto glass repair and replacement services for various types of vehicles. Our services may include windshield repair and replacement, side and rear glass replacement, and related auto glass services. Service availability may vary based on location and scheduling.

Pricing and Promotions

All pricing is subject to change without notice. We may offer promotional discounts or cashback offers, which are subject to specific eligibility requirements. These promotions may be modified or discontinued at any time.

Appointments and Cancellations

Appointments can be scheduled online or by phone. We request at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may be subject to a fee.

Limited Warranty

We provide a limited warranty on our services covering defects in materials and workmanship. Warranty terms vary by service and will be detailed at the time of installation. Damage resulting from accidents, improper use, or third-party modifications is not covered.

Liability Disclaimer

We strive to provide high-quality services but are not responsible for indirect, incidental, or consequential damages resulting from the use of our services. Our total liability is limited to the amount paid for the service performed.

Consent to Communications

By providing your phone number and opting in to receive SMS messages from Excellent Auto Glass (“EAG”), you consent to receive text messages and notifications from us at the number provided, including messages sent by autodialer. These communications may include appointment reminders, service updates, and promotional offers. Message and data rates may apply. You can opt-out of receiving SMS messages from us at any time by replying “STOP” to any message or by contacting us at info@excellentautoglass.com. For assistance, reply “HELP” to any message. Messaging frequency may vary. Your consent to receive SMS messages is not a condition of purchasing any goods or services. We do not share your SMS consent or phone number with third parties or affiliates for marketing or promotional purposes. For more information about our privacy practices, please see our full Privacy Policy here.

Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy, which outlines how we collect, use, and safeguard your data.

Governing Law

These Terms are governed by the laws of the state of Arizona in which we operate. Any disputes will be resolved in accordance with applicable state laws.

Updates to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms, please contact us via the contact details provided on our website.